ALL OUR HARDWARE EQUIPMENT COMES WITH THE NECESSARY SOFTWARE AND RELEVANT DOCUMENTATION, AS WELL AS COMPLIMENTARY SERVICES:
Installation assistance by our technicians and engineers
Training on both software and hardware
Support through our Zendesk-powered interface featuring FAQs, troubleshooting and other useful resources, as well as a customer login and assistance system with a >90% satisfaction rating.
IMAGINE OPTIC ALSO PROVIDES ON-DEMAND SERVICES:
Recalibration of HASO wavefront sensors
Equipment rental
Characterization of optical components
Full customization of optical metrology and adaptive optics benches and systems (see Custom Metrology for a few references)